SaaS May 1, 2023
PulseMetrics | SaaS Analytics Platform
A real-time analytics SaaS with embedded dashboards, anomaly alerts and multi-tenancy, with 5k+ teams onboarded.
2M/min
Events ingested
<500ms
Query latency
5k+
Teams onboarded
2.1%
Churn
The problem
Challenge
Their MVP crashed past 100k events/day. Queries took 30+ seconds and the multi-tenant isolation model was unsafe.
Our approach
Solution
ClickHouse for columnar analytics, an event ingestion pipeline handling 2M events/min, row-level tenant isolation and real-time WebSocket alerts.
Before & after
The transformation
Before
Crashed at 100k events/day, 30s queries.
After
2M events/min, sub-500ms queries, 5k+ teams.
Timeline
How it shipped
Architecture
ClickHouse evaluation and data model design (3 weeks).
Pipelines
Ingestion and streaming layer (6 weeks).
Product
Dashboards, alerts and multi-tenancy (8 weeks).
Scale
Hardened to 2M events/min with 99.95% uptime.
Gallery
Inside the product
Stack
Technologies used
Next.js
NestJS
PostgreSQL
ClickHouse
Redis
WebSockets
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